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Terms & Conditions

Sep 18, 2024

WhiteMarker IO ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website and services ("Services"). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our Services:

1.1 Personal Information

When you sign up for an account, we may collect personal information such as:

Name
Email address
Phone number
Billing and payment details
Business information (e.g., company name, industry, etc.)

1.2 Usage Data

We automatically collect information when you access or use our Services, including:

IP address
Browser type and version
Device type and operating system
Pages visited and time spent on our website
Referral sources and other technical data

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and customize content. You can adjust your browser settings to refuse cookies; however, this may impact the functionality of our Services.

We collect several types of information to provide and improve our Services:

1.1 Personal Information

When you sign up for an account, we may collect personal information such as:

Name
Email address
Phone number
Billing and payment details
Business information (e.g., company name, industry, etc.)

1.2 Usage Data

We automatically collect information when you access or use our Services, including:

IP address
Browser type and version
Device type and operating system
Pages visited and time spent on our website
Referral sources and other technical data

1.3 Cookies and Tracking Technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our Services
To process transactions and send invoices
To communicate with you, including sending notifications, updates, and promotional offers (you may opt-out of promotional emails at any time)
To analyze usage trends and improve user experience
To ensure compliance with legal obligations and to protect the security of our platform
To cross-match information within our platforms

We use the information we collect for the following purposes:

To provide, maintain, and improve our Services
To process transactions and send invoices
To communicate with you, including sending notifications, updates, and promotional offers (you may opt-out of promotional emails at any time)
To analyze usage trends and improve user experience
To ensure compliance with legal obligations and to protect the security of our platform
To cross-match information within our platforms

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

3.1 Service Providers

We may share your information with third-party service providers who help us with:

Payment processing
Data analysis
Customer support
Marketing services
Smart App Integrations

These providers are obligated to keep your information secure and use it only for the purposes we specify.

3.2 Legal Obligations

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. We will notify you if such a transfer occurs and ensure that your information remains protected.

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

3.1 Service Providers

We may share your information with third-party service providers who help us with:

Payment processing
Data analysis
Customer support
Marketing services
Smart App Integrations

These providers are obligated to keep your information secure and use it only for the purposes we specify.

3.2 Legal Obligations

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

3.3 Business Transfers

4. Data Security

We take reasonable measures to protect your personal data from unauthorized access, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

5. Your Data Rights

Depending on your jurisdiction, you may have the following rights concerning your personal information:

Access: You can request a copy of the personal data we hold about you.
Correction: You can ask us to correct any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal data, subject to certain legal obligations.
Portability: You can request a copy of your data in a structured, machine-readable format.
Objection and Restriction: You can object to or request a restriction on the processing of your personal data in certain circumstances.

To exercise these rights, please contact us at support@whitemarker.io.

Depending on your jurisdiction, you may have the following rights concerning your personal information:

Access: You can request a copy of the personal data we hold about you.
Correction: You can ask us to correct any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal data, subject to certain legal obligations.
Portability: You can request a copy of your data in a structured, machine-readable format.
Objection and Restriction: You can object to or request a restriction on the processing of your personal data in certain circumstances.

To exercise these rights, please contact us at support@whitemarker.io.

6. Retention of Data

We retain your personal data only for as long as necessary to provide the Services, fulfill the purposes described in this policy, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

7. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal data from a minor without verification of parental consent, we will take steps to remove that information.

8. Internation Data Transfers

Your personal information may be transferred to, and processed in, countries other than your own. By using our Services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

9. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with an updated effective date. We encourage you to review this policy periodically for any updates.